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I walked into TAGS this morning and was greeted by every employee I encountered. A clip had broken off a name tag and I was asking if they could help. Two minutes later, the young lady returned with a new clip secured to the name tag. I was amazed at how quickly and efficiently they took care of my problem. Then I was blown out of the water when I asked "How much." The lady responded with "No Charge." TAGS is customer oriented and I will be sure to spread the word. Thank You— Jon Alexander —